A chat assistant for online shops
Aurora reads your catalogue, stock, and shop rules, then answers customer chats in your shop's own voice. Complaints and big orders still go to your team.
Pick a customer question in the chat box to watch Aurora answer.
Batik Sekar
Answered by Aurora
No chats yet. Pick a question below.
Customer questions
Answers come only from the catalogue, stock, and rules you upload. If the data isn't there, Aurora says it doesn't know.
Connect your stock spreadsheet. Changes are used from the very next chat.
| Code | Item | Size | Stock | Price |
|---|---|---|---|---|
| KP-01 | Parang shirt | S | 6 | Rp 189.000 |
| KP-02 | Parang shirt | M | 3 | Rp 189.000 |
| KK-01 | Kawung cloth, 2 m | - | 11 | Rp 245.000 |
| DS-04 | Sekar house dress | L | Sold out | Rp 129.000 |
Yes! There are 3 left in size M, at Rp 189,000.
Answered from row KP-02, stock read 2 minutes ago.
Average across shops using Aurora, last 90 days.
A third of chats arrive outside admin hours.
Choose which chats go straight to an admin, with a summary attached.
Customer history follows them across channels, so nobody gets asked twice.
Slide to your monthly chat volume. Chats passed to an admin aren't counted.
Plan Shop
Rp 349.000 / month
Admin time saved
89 hours
Per month, with 71% of chats resolved automatically and 3 minutes per chat.